Qartexa Technologies
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Legal

Privacy Policy

How we collect, use and protect the personal data you share with Qartexa Technologies.

Last updated: 2 November 2026

1Who we are

Qartexa Ltd, trading as Qartexa Technologies (“Qartexa”, “we”, “us”), is a company established in Kigali, Rwanda. Our head office is at KG 544 Street, Kubaho Plaza, Kigali, Rwanda. We are responsible for the personal data collected through this website. You can reach us at info@qartexa.com or +250 788 301 516.

2What we collect

When you send an enquiry through the Contact page, we collect the details you choose to provide:

  • Full name, organization and work email address (required).
  • Phone number, industry, project location and expected timeline (optional).
  • The solution or service you are interested in, and the message you write.
  • Your consent to be contacted about the enquiry.
  • If you apply for a job: your name, contact details, CV, cover letter and any other information you choose to include.

If you email or phone us, we keep the details you share in order to reply. Please do not send passwords, payment card details or system access credentials through the form or by email.

This website does not use accounts, advertising or analytics tracking. See the Cookie Preferences page for details.

3Why we use your data

  • To respond to your enquiry and discuss your technology requirements.
  • To assess job applications and, with your consent, keep suitable candidates in mind for future roles.
  • To prepare proposals, schedule meetings and follow up on the enquiry.
  • To keep reasonable business records and to protect the website against spam and misuse.
  • To meet legal obligations where they apply.

Our legal basis is your consent (given when you tick the consent box on the form), our legitimate interest in answering business enquiries, and legal obligations. We do not sell your personal data and we do not use it for automated decision-making.

4Who we share it with

  • FormSubmit, the service that delivers form submissions to our email inbox. It may keep submissions for a limited period (currently up to 30 days).
  • Our hosting and email providers, who process data on our behalf to run the website and our mailbox.
  • Supabase, our database and file-storage provider, which stores job applications and CVs on our behalf. Only authorised Qartexa staff can open them.
  • Professional advisers or authorities, only where the law requires it.

We share data only as needed for these purposes and require our providers to protect it.

5Transfers outside Rwanda

Some of our providers, including FormSubmit, may process data on servers outside Rwanda. Where Rwandan data protection law requires an authorisation or safeguards for such transfers, we apply them. By submitting the form you acknowledge this processing.

6How long we keep it

We keep enquiry details only for as long as needed to respond, to manage any resulting business relationship and to meet legal or accounting requirements. Enquiries that do not lead to a relationship are normally deleted within a reasonable period. Job applications are kept only while needed for recruitment, normally no longer than 12 months, unless you ask us to delete them sooner or you are hired. You can ask us to delete your details at any time.

7Your rights

Under Rwanda’s Law No. 058/2021 on the protection of personal data and privacy, you have rights over your personal data, including to:

  • Be informed about how your data is used and ask for access to it.
  • Ask us to correct inaccurate or incomplete data.
  • Ask us to erase your data, or to restrict or stop using it.
  • Receive your data in a portable format where applicable.
  • Withdraw your consent at any time, without affecting earlier processing.

To use any of these rights, email us at info@qartexa.com. We will reply within a reasonable time. You also have the right to complain to Rwanda’s National Cyber Security Authority (NCSA), the supervisory authority for data protection.

8Security

We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No online transmission is completely secure, so please share only what is necessary. If a personal data breach affects you, we will notify the authority and you as required by law.

9Children

This website is intended for business users and is not directed at children under 16. We do not knowingly collect their personal data.

Our pages link to other sites, such as Google Maps and social media profiles. Those sites have their own privacy practices, and we are not responsible for them.

11Changes and contact

We may update this policy from time to time. The date above shows the latest version. Questions about privacy can be sent to info@qartexa.com or by post to Qartexa Technologies, KG 544 Street, Kubaho Plaza, Kigali, Rwanda.